AI systems
AI Knowledge Assistants
Internal assistants that answer your team’s questions from your own documents, processes and data.
Interactive demo · illustrative data
See it working.
Click through it yourself. Nothing here is connected to a real account.
What you’ll do · about 30 seconds
- Ask a question, or type your own.
- Get the answer from your own documents.
- Tap a number to see exactly where it came from.
What this could be worth · example maths
10 people each saving 20 minutes a day hunting for answers, at £30 an hour: ≈ £26,000 a year saved
The problem
Why businesses come to us.
When the answers live in a few people’s heads, every question interrupts them. New starters take months to ramp and decisions wait on the owner.
What’s included
- Assistants grounded in your documents and SOPs
- Answers that cite their source
- Access controls by team and role
- Workflows that turn meetings into tasks and drafts
- Human review before anything is sent
What changes
What it means for your team.
01
Your team finds answers without interrupting others
02
New starters get up to speed faster
03
Business knowledge stays in the business
Works well with
Connect it to the rest of the system.
Before we start
Who this is for.
We would rather tell you now than halfway through a build.
A good fit
- Teams asking the same questions about policies, prices and processes
- Businesses with documents nobody can find when they need them
Not the right fit
- Businesses without written policies or processes yet
- Anyone wanting answers made up rather than taken from their own documents
Questions
What businesses ask us about ai knowledge assistants.
Not covered here? Book a call and ask us.
What is an AI knowledge assistant?
An internal assistant your team can ask questions in plain English. It answers from your own documents, processes and data, and shows the source for each answer so it can be checked.
Is our company data safe?
The assistant is built in your own accounts, limited to information you approve, and controlled by team and role, so people only get answers from material they are allowed to see.
How is this different from using ChatGPT?
A general chatbot does not know your business. A knowledge assistant answers from your documents and SOPs, cites where each answer came from, respects who is allowed to see what, and says when it does not know.
Can it take actions as well as answer questions?
Yes, within limits you set. It can turn meetings into tasks and drafts, with a person reviewing anything before it is sent.
Guides
Before you build ai knowledge assistants.
What an AI knowledge assistant needs to be accurate
How to choose, clean and structure the documents behind it.
Read the guideGUIDEIs your business ready for AI agents?
Ten yes-or-no questions that show whether AI will help now or needs groundwork first.
Read the guideGUIDE7 decisions to keep human in an AI workflow
What AI should prepare but never decide, and how to keep review fast.
Read the guidePRICINGWhat does an AI chatbot cost?
Build and running costs, and why testing and limits are part of the price.
Read the guidePRICINGWhat does custom software cost in the UK?
What moves a build up or down the range, with a worked example.
Read the guidePRICINGWhat does an AI knowledge assistant cost?
Documents, access controls and review: what moves the price.
Read the guideGUIDEHow to choose an AI automation agency
Six questions to ask any agency, and the red flags to watch for.
Read the guideReady to talk about ai knowledge assistants?
Book a free call. Tell us where you are and what is getting in the way, and we will scope it before anything is built.