Talent pool
Client success manager
Look after our retainer clients once their systems are live, so they keep getting value and keep growing with us.
- Team
- Clients
- Type
- Part-time, moving to full-time
- Location
- Remote, UK hours
- Pay
- Salary based on experience
We are not actively filling this role today, but we keep it open so we can meet strong people early. Apply now and we will reach out when it opens.
What you will do
- Run monthly reports and review calls
- Track retainer hours and plan the next improvements
- Train client teams on new features and new hires
- Spot problems early and raise them with delivery
What we are looking for
- Account management or client success experience in an agency or SaaS business
- Calm, clear communicator with business owners
- Organised and comfortable juggling several clients
- Interest in AI and automation, no coding needed