Careers at Agentryx
Client Account Manager
Own the day-to-day relationship with Agentryx clients after they sign. Coordinate delivery, communicate progress, manage ongoing support and renewals, and identify useful additional work around each client's goals.
- Team
- Clients
- Type
- Full-time
- Location
- Remote, UK hours
- Pay
- Salary based on experience
What you will do
- Act as the main point of contact for assigned clients from handover onwards
- Coordinate onboarding, delivery updates, review calls and follow-up actions
- Track agreed scope, support allowances and priorities with the delivery team
- Explain results, gather feedback and resolve issues with the right people
- Manage renewal conversations and identify relevant additional work
- Keep client records accurate and arrange approval for new scopes or fees
What we are looking for
- Experience in client account management or client success for an agency, software or service business
- Confident communicating with business owners and managing expectations
- Organised enough to coordinate several clients and delivery teams
- Able to discuss software, automation and AI in plain business language
- Commercial awareness around scope, renewals and account growth
How hiring works
- 1
Complete the role-specific application with a work example, scenarios, rates and availability
- 2
We review your answers and contact you about next steps
- 3
Discuss your experience and answers with us, then agree the role and terms if there is a fit